Penn State Hotel and Restaurant Society Affiliate Program Group - Job Listings

Vice President of Business Operations, Dogfish Head Craft Brewery, Milton, DE
Post Date: 9/18/2014

Description:

Dogfish Head Craft Brewery is seeking an off-centered leader to bring operational, financial, service and experience excellence to our non-beer related businesses, to include our restaurant(s), tour facility and awesome Inn. You will be the visionary who contemplates for future what-ifs while bringing operational excellence, continuity of quality and off-centeredness to all facets of those and future worlds. You will also support, develop and guide a strong, capable and dynamic management team and the people who make it happen. Knowing when to lend a hand vs when to get out of the way should be in your management bag of tricks. You will liaison with our Alehouse partners and other brand extension partners to support and foster off-centeredness with these important players. The successful candidate will be a triple threat: bringing outstanding people leadership, technical excellence, and off-centeredness in the form of hand in glove fit with our culture. You will think strategically and long-term to plan and ensure consistent, profitable, streamlined and efficient operations without compromising safety, quality or culture. While these highlighted businesses will be your bread and butter in the current environment, you’ll also oversee other support and administrative departments such as property management, buildings and grounds, and a few others that transcend beyond those walls into our more thirst-quenching companies. You’ll model teamwork, collaboration, and open, honest, and healthy communication...it will not be enough for you to merely to talk about this stuff, you have to live and breathe this stuff. If we wikipedia’d leadership, we should expect to find you there, if not, we definitely won’t find you here. You’ll be doing a lot (even more than this), but you know what, you’re going to love what you do, and the talented cast of characters that you’ll be doing it with.

You should be a strong lead-by-example director (think COO), who believes that your people’s successes are your greatest achievement. You must also be a strong communicator, written and spoken, both one-on-one and in front of groups who build cohesive, collaborative teams. This isn’t fluff, ya’ll; if you’re not passionate about your people then you simply won’t cut it in our environment. While you should be mindful of efficiency, metrics for the sake of measuring and other corporate hullabaloo shouldn’t define you. You should be a strategic and long-term thinker, who barometer checks today while planning and positioning for tomorrow. You must be flexible and adaptable in your approach and comfortable working in an environment where the goals are lofty, but the framework may be loose. Our ideal candidate will have a Business or other related degree, MBAs who can park the corporate mumbo jumbo should also feel free to apply. A minimum of ten years of experience directing multiple business’ operations are required; multi-site restaurant/resort operations may be preferred! You must be highly proficient in MS Office products; Aloha POS system and Great Plains experience is a plus.

Qualified, interested and dynamic individuals should please submit their letter of intention, salary requirements and resume to careers@dogfish.com. Resumes without cover letters will be hard pressed for consideration, truly. We offer competitive compensation, including bonus potential, health and dental insurance, and free beer! Look us up on the web at www.dogfish.com.

We are proud to be an EOE.


careers@dogfish.com
Manager, Meetings & Events, United States Conference of Catholic Bishops, Washington DC, DC
Post Date: 9/9/2014

Purpose:

Provides coordination for the centralized “Meetings & Events Function” required for various facets of conference meetings including General, Administrative, National Advisory Council, standing and ad-hoc committee meetings, special events, annual gatherings, etc. Acts as a resource to USCCB departments and committees and provides meeting support and customer service to USCCB and the bishops. Supports the bishops’ strategic plan for the Conference and demonstrates shared qualities of effectiveness in all work interactions.

Major Duties and Responsibilities:

Meetings of the General Secretariat : Works closely with and under the direction of the Meeting & Event Services Manager, within the Meetings & Events Function, to provide implementation, monitoring and administrative coordination to all Executive sponsored meetings including but not limited to the following responsibilities and tasks: (50%)

1. Designs, implements, and manages registration systems for all General Secretariat meetings totaling over 1,500 registrants per year: Spring General Assembly; Fall General Assembly; March Administrative; September Administrative; National Advisory Council, Church in America, Special Assemblies, and various special events.

2. Coordinates and monitors on-site logistics related to housing, transportation, space assignments, registration, signage, shipping, decorating, attendance, history, etc.

3. Monitors expenses and adheres to GS meeting budgets totaling 1,000,000 US dollars.

4. Implements and monitors a housing plan including rooming lists for staff, consultants and bishops.

5. Adheres to hotel contracts onsite.

6. Implements and monitors a transportation plan.

7. Reconciles and processes post conference billing.

8. Processes menus, banquet orders, work plans and timelines.

9. Coordinates meeting and event volunteers and interns.

10. Coordinates onsite meeting services for Media Relations, Divine Worship and Communications.

11. Assists in the implementation and administration of sponsorship/fundraising programs.

12. Participates in pre and post conference meetings.

13. Sets up and controls signage.

14. Sets up on site office.

15. Prepares for VIPS & ensures compliance with protocol.

16. Processes and handles all phone, internet and email inquiries from meeting participants related to registration, meeting schedule, and logistics for all meetings within the Executive Office.

17. Develops and monitors $150,000 budget for NAC meetings.

18. Has sole responsibility for implementing and coordinating all aspects of NAC semi-annual meeting arrangements including web design, registration, lodging, menus, banquet orders, sound systems, vendor contracts, transportation and on-site logistical management (50+ attendees).


System Administrator of Meeting Evolution online registration software: (48%)

1. Manages meeting technology for all USCCB Meetings & Events.

2. Creates user accounts; grants user permissions; uploads and manages all system contacts; and serves as system liaison to various USCCB departments.

3. Manages the online Bank of America merchant account credit card processing.

4. Designs and launches 30+ websites annually for USCCB Committees and events. Continually meets with key USCCB department personnel to advise them as to best practices and system training.

5. Compiles, reviews and updates email address book for each of the 30+ events launched through Meeting Evolution.

6. Customizes Meeting Evolution reports for committees to access real time information for tracking committee attendance, and staff and consultant sleeping room requests.

7. Issues periodic Meeting Evolution e-mail announcements and confirmations.

8. Implements and monitors web-based evaluations thru Cvent; sends out reminders and generate reports.

9. Designs meeting room diagrams using Meeting Matrix (CAD program).

10. Evaluates and recommends most effective technology to improve M&E process.

11. Coordinates pre-registration, logistics, online registration and hotel arrangements for various USCCB departments.

12. Consults with, trains and assists appointed staff from various departments with registration needs.

13. Advises departments in best practices for online and on-site registration.

14. Designs, implements and manages online registration websites.

15. Manages online housing requests, payments by credit card/check, revenue, refunds and budget status.

16. Generates reports to determine actual and estimated event revenue and outstanding registrant payments.

17. Generates rooming lists and track hotel pick up reports.

18. Creates customized name badges with event logo and attendee information.

19. Updates and manages meeting information on Meeting Evolution website.


Other Related Duties (2%)

1. Required to travel for two General Meetings and two National Advisory Council meetings annually. Travel for various department meetings as needed.

2. Executes special projects and assignments upon request.

3. Shared office responsibilities and back up as necessary for phone coverage, mail distribution, faxing, supplies, filing, etc.

Personnel Supervised:

Position(s) and Number of Employees Supervised: Supervise temporary employees and volunteers for various meetings.

Amount of Budget Responsibilities: Directly responsible for creating and managing the $150,000 related to National Advisory Council. Assist in the monitoring and disbursement of funds for the M&E budget of $1,000,000.

Qualification Requirements:

Level: BA/BS Undergraduate degree or equivalent with a focus in hospitality management a plus. CMP or CMP qualified a plus.

Major Field/Specialty: Hospitality management, tour & travel, project management, technology, administrative coordination, communications.

Other Specialized Training:

· Strong computer literacy and proficiency with Microsoft Word, Excel, Access, PowerPoint, e-mail, Internet

· Web design and online registration management

· Expertise in Meeting Evolution registration system

· Knowledge and proficiency in MeetingTrak and Meeting Matrix

· Proficiency with database administration, and related technology

· Knowledge of the Catholic Church hierarchy, protocol and basic doctrine is essential

· Excellent organizational, time management, project management and communication (verbal and written) skills

Practical Experience:

Type and Nature of Professional Experience:

· Hotel or hospitality experience a plus

· Passionate about event and conference management

· Flexibility in working effectively either independently or collaboratively as circumstances warrant in achieving the established outcome

· Flexibility to set and change work priorities

· Excellent organizational, communication and project management skills.

· Detail oriented and precise in numerical and alphabetical data.

· Display ability to develop and maintain positive colleague work relationships.

· Oriented toward being helpful and resourceful. “Can-do” attitude.

· Strong attention to detail, accuracy and follow-through.

· Possess analytical skills

· Ability to multitask and display patience

· Ability to:

-initiate and anticipate administrative needs;

-maintain and handle confidential documents and position with professionalism;

-maintain positive peer work relationships;

-follow established policies and procedures.



Number of Years Required : 3-5 years of related experience

Personal Contacts:

Within USCCB:

· Daily contact with Associate General Secretaries and staff of the General Secretariat

· Report and interact on a daily basis with Manager, Meetings & Events

· Daily contact with supporting staff of other offices for all meeting requirements, requests, etc.

· Consult and train other departments to provide best meeting practices


Outside USCCB:

· US Bishops and Dioceses' Staff– daily

· Hotel and vendors staff-daily

· Registrants for various meetings- frequently

· Technology Consultants (Meeting Evolution)- frequently

· Guests, observers and consultants to committees- frequently

· Staff of various Catholic organizations and apostolates – occasionally

· Media – occasionally


Decision Areas:

Supervised by the Meeting & Event Services Manager on a daily basis, and able to handle routine business in supervisor’s absence.

Expected to independently support Conference policies on meetings.

On-site decision making at meetings and events- logistical, budgetary, financial

Special Projects and/or other information:

Assist in special projects as they arise from meetings coordinated by the General Secretariat, as well as meetings coordinated by other departments within the Conference.


Working conditions/physical effort:


While performing the duties of this job, the employee is required to stand; walk; sit;, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work is performed mostly in an office setting and requires regular computer work. Overnight travel and weekend work is required (i.e., committee meetings, special events, etc). Availability by phone after hours when needed for meetings in progress. No vacation or personal leave possible immediately preceding or during General and Administrative meetings or other major meetings being coordinated by this position.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.






 


Terri Crovato
TCrovato@usccb.org
www.usccb.org
Program Manager, Sustainable Pittsburgh, Pittsburgh, PA
Post Date: 9/8/2014

Position Description:
Program Manager, Pittsburgh Sustainable Restaurant Designation, Sustainable Pittsburgh

This position (funded for two-years, full-time, salaried, exempt, with benefits) is responsible to develop, deploy, manage, and grow the new Pittsburgh Sustainable Restaurant Designation.

Background:
Sustainable Pittsburgh is a Pittsburgh, PA-based nonprofit organization working to accelerate the policy and practice of sustainability in southwestern Pennsylvania.
Sustainable Pittsburgh administers various *performance programs to advance sustainability in business, municipal, and community sectors. In step with this strategy, Sustainable Pittsburgh will develop and deploy a sustainable restaurant performance program to bring recognition to establishments for achievement in advancing best practices in sustainability, leading to circles of reinforcement thru increased business, cost savings, good PR, etc. Anticipated impact is based on the trend of the public being increasingly selective about lifestyles of health and sustainability. Accordingly, the food service industry and restaurants are embracing the sustainability movement to tap into this ever growing market. This is an opportunity for local business to grow their clientele base while facilitating long-term success. The more restaurants that embrace sustainability, the better we are as a region (healthy economy, environment, people).

*Sustainable Pittsburgh current performance programs: Sustainable Pennsylvania Community Certification, SWPA Sustainable Small Business Compact, SWPA Sustainable Business Compact

Primary Job Accountabilities:
Work (out of Sustainable Pittsburgh's offices) with the Executive Director and management team to:
- Recruit, orient, and facilitate a project Advisory Committee to help guide success of the program.
- Design and deploy an innovative performance program to engage restaurants in Pittsburgh to apply sustainability as a key element to their prosperity.
- Engage local media and partner organizations in promotions.
- Ensure the program's performance criteria is step with their restaurants' business capacities, customer interests, supplier and economic realities.
- Conduct door to door outreach, provide technical assistance, and devise on-going means for bringing positive PR to acknowledged restaurants and the program itself.
- Advance the SWPA Sustainable Small Business Compact also in target business districts.
- Oversee contractor development and maintenance of a website for the program.
- Provide assistance to target business district associations/organizations to adopt and advance the program.
- Oversee dispensation of a modest pool of funds to assist restaurants in gaining the designation.
- Implement continuous program evaluation and improvement.
- Write mini case studies of restaurant engagement in the program.



Expected Outcomes:
- A Pittsburgh Sustainable Restaurant Designation program tailored to the local market, locally branded, and growing in visibility and engagement among both establishments and their customers and positive influence on systems that support the restaurant industry.
- Design a competitive process to secure four business districts that are excited, on board with the program, and actively engaged in deployment.
- A growing network of designated restaurants that collaborate to share best practices.
- Engaged restaurants serving to bolster sustainable food system infrastructures such as: composting, waste oil, farm to table.
- A process for awarding small grants to restaurants to aid with their achieving the designation.
- Program evaluation means established and built into the design of the program.
- Preparation and dissemination of case studies to establish the business case for sustainable practice in the local restaurant industry.
- Expert and engaged Advisory Committee.
- Design and deployment of a public communications campaign to raise awareness and drive customers to designated establishments.
- Engage designated restaurants as a catalyst for advancing sustainable food systems' infrastructures via existing initiatives such as: waste oil, composting, farm to table, etc.
- Develop rapport with restaurant professional associations.
- Development of practical scenarios for sustainability of the program itself.
- Measured impact on participating restaurants and on the economy, society, and environment.

Required Skill, Knowledge and Competencies:
- Proven, direct experience in the business of running successful restaurants.
- Track record of developing and creating successful business initiatives.
- Experience in advancing sustainable business practices.
- Ability to communicate clearly and concisely, orally and in writing.
- Public speaking as well as promotions/sales experience.
- Strong interpersonal and communication skills including – conflict resolution, consensus building, and teamwork.
- Details oriented, punctual, reliable attendance, and initiative.
- Marketing, public relations, and media relations.
- Ability to facilitate group discourse, synthesize, and build consensus.
- Excellent organizational and time management skills.
- Ability to manage several tasks at once and meet deliverables and deadlines.
- Demonstrated record of initiative, problem solving, and adaptability.
- High level of resourcefulness, initiative, and also effectiveness in door to door cold calls to introduce the program.
- Strong appetite to research and become expert in food systems and the business of restaurants relative to sustainability.

Salary and Benefits:
Sustainable Pittsburgh offers competitive salaries and excellent benefits.

Application Information:
Deadline for application is September 19, 2014. Sustainable Pittsburgh seeks to fill the position to start by November 2014.

Applications will be accepted and interviews will be conducted on an ongoing basis until the position is filled.
Send to: cgould@sustainablepittsburgh.org
Please include salary requirements. In conveying your skills and strengths, please also share insight to a program you developed and managed which included generating community interest and surmounting challenging circumstances.

Physical Demands/Work Environment:
While performing the duties of this job, the employee is regularly required to drive an automobile, walk, sit, speak, hear and utilize close vision and focus. An employee in this position is exposed to conditions relative to a typical office environment, including ambient room temperatures, moderate noise levels, florescent lighting and traditional office equipment. Also, this position will require significant time commuting to, walking through, and visiting business within urban, commercial business districts. While performing the duties of this position, the employee is exposed to weather and street level conditions prevalent at the time. Employee will be expected to be able to complete tasks in a timely fashion and use of personal and public transportation. Must possess a valid drivers license by time of hire.
Equal Employment Opportunity Statement:
It is the policy of Sustainable Pittsburgh to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, political affiliation, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.


cgould@sustainablepittsburgh.org
Assistant Brewer, Robin Hood Brewing Co. / Home D Pizzeria, State College, PA
Post Date: 9/3/2014

Description:

AREA:
State College, PA
Area Attraction: Penn State University
Multi-Unit Restaurants: In Business for over 25 Years, Local distribution
Three Bars-3 (12) Tap Towers
Facilities: 1
Start Date: October 2014

BREWING SYSTEM:
Manufacturer: Allied Beverage Tanks Inc.
3.5 BBL Brewhouse, 9 FV Unitank


PREFERRED TRAINING:
No professional experience required
Homebrewer / Craft Beer enthusiast preferred

RESPONSIBILITIES:
Assist Head brewer in wort production and fermentation tracking
Clean and operate Brewhouse equipment
Clean and operate Process and Packaging Systems under Head Brewer supervision (yeast management, filtration, kegging, inventory organization)


REQUIREMENTS:
Passion for Brewing
Work Ethic-Personal Growth & Knowledge
Attention to Detail
Ability to lift 55 lb grain sacks and 140 lb kegs
Ability to stand for extended periods of time
Flexible Work Schedule-Nights & Weekends
Starting hours- 25-35, advancement opportunities.

Interested candidates should send resume to chris@robinhoodbrewingco.com
Contact person is Chris Schell. Cell Phone (518)495-4777. Email Correspondence preferred to chris@robinhoodbrewingco.com



 


Chris Schell
chris@robinhoodbrewingco.com
Sous Chef, Home D Pizzeria & Robin Hood Brewing Co., State College, PA
Post Date: 8/29/2014

Description:

CAREER OPPORTUNITIES: Multi unit restaurant seeking talented management

LOCATION: Central Pennsylvania

POSITION: SOUS CHEF – Responsible for multi kitchen operations, on a variety of am & pm shifts. Supervision of all kitchen staff at all levels. Proficient at pasta, dough’s, foundation of sauce and stocks, and made from scratch foods. Responsible for development of new items given from the corporate office. Food creativity to present new menu items through specifications, tastings and roll out. Responsible for quality control, purchasing, proper staffing levels, scheduling, and food cost, labor cost, budgetary costs and financial goals. Must be proficient at staff development and motivation. Works as a team with all employees both front and back of the house.

Directly responsible for all BOH operations while the chef is off property

QUALIFICATIONS:
-2 Years minimal Sous Chef/Assistant Kitchen Manager at fast paced full service, high volume property.
-Highly motivated
-Preferred culinary degree background.
-Efficient at staff development on all levels
-Excellent leadership skills of assistants and hourly staff.
-Ability to work 10 plus hour shifts
-Ability to stand for long periods of time.
- Ability to lift up to 50 lbs.
-Ability to handle hot and cold temperatures.
-Safe serve certified.
Ability to maintain proper cleanliness, sanitation and food handling procedures.


Email Resume to: employment@homedpizzeria.com


Send Resume to: Home D Pizzeria
1820 S. Atherton Street
State College, PA 16801
ATTN: R. Schmitt
Director of Operations


employment@homedpizzeria.com
Assistant Regional Director, Hotels Unlimited, Inc., East Windsor, NJ
Post Date: 8/28/2014

Assistant Regional Director
Hotels Unlimited, Inc. is a dynamic hospitality company that currently owns and operates numerous properties throughout New Jersey, representing major brands such as Hilton and IHG. We are seeking highly motivated individuals looking for a rewarding career in the hotel industry. The Assistant Regional Director will be trained by corporate executives and company owners to gain knowledge about all facets of our businesses.


PRIMARY OBJECTIVES:
• Learn and understand all aspects of the hospitality industry to prepare for the vital management role
• Monitor and appraise job contributions, communicate and enforce policies and values, and guide hotel staff to meet and exceed Company standards
• Manage day-to-day operations of full-service and limited-service hotels in keeping with all corporate and state regulations
• Facilitate the preparation of hotel budgets, forecasts and related reports
• Aid in achieving budgetary goals by analyzing data, evaluating trends, creating strategic business plans and effectively implementing said changes
• Work closely with Company executives, as well as hotel personnel, in creating exceptional experiences for our customers

REQUIREMENTS:
• Bachelor’s Degree from an accredited, four-year college; hospitality or similar focus preferred
• Exceptional written and verbal communication skills
• Proven leadership skills allowing for rapid promotion
• Must be comfortable facilitating trainings, meetings, conference calls, etc.
• High proficiency in MS Word, Excel, and Outlook
• Ability to implement time management skills to accomplish high volume of work
• Eager to work independently with meticulous attention to detail
• Willing to work an untraditional schedule, including weekdays, weekends, holidays, etc.

AVAILABLE BENEFITS:
• Competitive salary and yearly bonus plan
• Medical and dental insurance
• 401(k) savings plan
• Paid vacation and personal days


hr@hotelsunlimited.com
Restaurant Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Location: Holiday Inn Grantville – Grantville, Pennsylvania


EXAMPLES OF DUTIES
• Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet
• Organize and conduct pre-shift and departmental meetings
• Communicating pertinent information to the staff, such as house count and menu changes
• Schedule and direct staff in their work assignments
• Interact positively with customers promoting hotel facilities and services
• Resolve problems to the satisfaction of involved parties
• Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality
• Develop annual food and beverage marketing plan and budget
• Maintain profitability of outlet to support overall operation
• Control payroll and equipment costs (minimizing loss and misuse)
• Ensure par stock levels are maintained by calculating inventory and ordering appropriate supplies
SUPPORTIVE FUNCTIONS
• Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, and running promotions
• Ensure maintenance of equipment by calling for repairs and training staff on proper use
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
• Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages

QUALIFICATION STANDARDS
Education
• High School graduate or equivalent required


Diane Speert
dspeert@milestonehotels.com
Director of Sales, Milestone Hospitality Management, Greensboro, NC
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Director of Sales
Location: Doubletree by Hilton Greensboro – Greensboro, North Carolina

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel
• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel
• Administer the staffing, training and performance reviews for the Sales Department
• Ensure training programs are conducted regularly and standards of performance are met
• Give guidance and counsel staff toward improvement
• Compiles and/or directs the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast and Marketing Budget
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies
• Make reasonable recommendations to improve potential from various markets
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Initiate preparation of computerized annual Market Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
• Organize and/or attend scheduled Sales Department and related meetings
• Travel to industry-related tradeshows in various destinations around the world

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of travel industry, current market trends and economic factors
• Extensive skill in development and delivery of sales presentations
• Ability to access, understand and accurately input information using a moderately complex computer system
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Participate in key organizations as recommended by management
• Inputting and retrieving information from computer system for file maintenance, correspondence and preparation of forecasts and marketing budget

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Minimum of 5 years sales experience
• 5 years of supervisory experience required
• Prior hotel or hospitality experience preferred
• CPR Certification required. First Aid training preferred


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: Holiday Inn Grantville – Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information relative to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Advanced English language skills for formulation of proposals, memos and general correspondence.
• Ability to speak the English language to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Lancaster, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: Lancaster Host Resort – Lancaster, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information relative to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.
• Extensive skill in development and delivery of sales presentations.
• Ability to access, understand and accurately input information using a moderately complex computer system.
• Participate in key organizations as recommended by management.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.

Equal Opportunity Employer


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Tannersville, PA
Post Date: 8/27/2014



Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: The Chateau Resort – Tannersville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Advanced English language skills for formulation of proposals, memos and general correspondence.
• Ability to speak the English language to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.


Diane Speert
dspeert@milestonehotels.com
Event Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Catering Sales Manager
Location: Holiday Inn Grantville - Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Supervise and coordinate the catering activities of the hotel
• Developing new accounts and maintaining existing accounts
• Implementation of catering and marketing strategies to maximize profits
• Work directly with the Food and Beverage Manager, Chef, Banquet Captain and Sales staff
• Identify and direct catering business for the hotel
• Conduct tours of the hotel and banquet rooms
• Participate and responsible for creation and implementation of property's marketing plan, resumes and BEO meetings
• Monitor accurate communication and billing for all catering events
• Assist clients in making Food & Beverage decisions; solid food knowledge
• Coordinate all arrangements and decorations with the banquet department
• Orchestrate trade shows, bridal shows and other corporate events
• Manage accounts to achieve guest/client expectations

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Excellent selling and interpersonal skills
• Impeccable customer service skills
• Able to work flexible hours
• Knowledgeable of local market as well as social and corporate markets
• Must be detail oriented with excellent organizational skills
• Ability to motivate department staff and maintain a cohesive team
• Ability to analyze and resolve guest issues and exercise good judgement
• Ability to work under self-supervision

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Must have a minimum of three years catering sales experience in a full service hotel
 


Diane Speert
dspeert@milestonehotels.com
Event Manager, Milestone Hospitality Management, Greensboro, NC
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Catering Sales Manager
Location: DoubleTree By Hilton, Greensboro, NC

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Supervise and coordinate the catering activities of the hotel
• Developing new accounts and maintaining existing accounts
• Implementation of catering and marketing strategies to maximize profits
• Work directly with the Food and Beverage Manager, Chef, Banquet Captain and Sales staff
• Identify and direct catering business for the hotel
• Conduct tours of the hotel and banquet rooms
• Participate and responsible for creation and implementation of property's marketing plan, resumes and BEO meetings
• Monitor accurate communication and billing for all catering events
• Assist clients in making Food & Beverage decisions; solid food knowledge
• Coordinate all arrangements and decorations with the banquet department
• Orchestrate trade shows, bridal shows and other corporate events
• Manage accounts to achieve guest/client expectations

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Excellent selling and interpersonal skills
• Impeccable customer service skills
• Able to work flexible hours
• Knowledgeable of local market as well as social and corporate markets
• Must be detail oriented with excellent organizational skills
• Ability to motivate department staff and maintain a cohesive team
• Ability to analyze and resolve guest issues and exercise good judgement
• Ability to work under self-supervision

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Must have a minimum of three years catering sales experience in a full service hotel


Diane Speert
dspeert@milestonehotels.com
Assistant Executive Steward, Omni Hotels William Penn, Pittsburgh, PA
Post Date: 8/26/2014

Responsible for the stewarding department in the absence of the Executive steward. Responsible for the proper cleaning, rack, organization and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Make shift report as required by the Executive Steward. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance, within the agreed budgetary controls. Aid in the efficient and effective running of the Steward Department ensuring that operating costs are minimized In conjunction with the Executive Steward, maintain standards of performance for the Stewarding Department. Position requires shift work during the daytime hours, evening hours, late night and overnight hours.(1)


http://www.omnihotels.com/aboutomnihotels/careers.aspx
Executive Chef, Omni Hotels William Penn, Pittsburgh, PA
Post Date: 8/26/2014

Ability to mentor new and existing team members alike Fostering an environment of trust, compassion. Work with the Food and Beverage operational managers concerning market trends, analysis of those trends and work these trends into the operation. In conjunction with the Food and Beverage Director, plan and implement menu design, creating trend setting yet inviting dishes, as well as being able to create standard recipe cards for each dish. Work with the Food and Beverage Director with capital expenditure items for the Food and Beverage Division. Maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. Test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. Control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competition. Interview/recruit suitable staff for the operation, in conjunction with personnel and the food and beverage director. Responsible for the execution of all Omni Hotel and company policies/procedures, ensuring that all services provided achieve the established standards, within the agreed budgetary controls. 5-7 years minimum of Executive Chef responsibility in a high volume, fast paced, full service hotel or resort. Must excel in culinary creativity as demonstrated by cooking tasting with strong knowledge of current trends within the industry. Responsible for the planning, production and execution of the high-volume banquets and catering operation, which includes 55,000 square feet of meeting space. Ideal candidate will have experience managing in a union environment. Candidate must have good knowledge of computer software programs such as Excel, Microsoft Word and Outlook. Additional software programs will be taught that are used internally and within the industry including payroll processing, guest alerts, work orders and such.


 


http://www.omnihotels.com/aboutomnihotels/careers.aspx
Catering Manager, Westin Pittsburgh, Pittsburgh, PA
Post Date: 8/22/2014

POSITION PURPOSE:

Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Oversee client functions to ensure customer satisfaction.


ESSENTIAL FUNCTIONS


AVERAGE % OF TIME

55% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

15% Prepare correspondence to customers, internal booking reports and file maintenance.

10% Participate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as required.

10% Work with other departments within the hotel to provide quality service to customers.

5% Attend community/social events and industry meetings.

5% Develop/maintain knowledge of market trends, competition and customers.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.


SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:


· Professionally represent the hotel at all industry/community functions.


· Participate as a team player with all departments.


· Assist with reports and/or competition data collection.



SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:


· Must be able to speak, read, write and understand the primary language(s) used in the workplace.


· Must be able to read and write to facilitate the communication process.


· Requires good communication skills, both verbal and written.


· Excellent inter-personal and sales related experience.


· Exceptional organizational and supervisory skills.


· Knowledge of food and beverage menus, food preparation and presentation.


· Ability to act independently with minimal or no supervision.


· Ability to communicate customer needs and resolve complaints independently.


· Sales ability and skill in both oral and written form.


· Must possess basic computational ability.


· Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.


· Ability to establish and master goals.


· Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.


Physical Demands


· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.


· Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task.

· Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

· Must be able to lift up to 15 lbs. on a regular and continuing basis.

· Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

· Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.



QUALIFICATION STANDARDS
Education

High school or equivalent education required. Bachelor’s Degree preferred.


Experience

Past catering sales experience preferred.

Licenses or Certificates

Not applicable.


Grooming

All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.


This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.


Tom Martini
Tom.Martini@westin.com
Conference and Catering Coordinators, Sodexo, New York City, NY
Post Date: 8/20/2014

Job Posting


Seeking candidates for Conference and Catering Coordinators in New York City. Locations downtown and in midtown.


These are entry-level positions with a well-respected corporation with worldwide reach and potential for growth.


Hourly Rate - $17/hour

Conference & Catering Coordinators directly support the Conference Center by coordinating various aspects of meetings, conferences, foodservices and special events. As part of the overall operation, the responsibilities include, but are not limited to:


• plan logistical and administrative arrangements with various groups

  • ∗ meet with necessary admins/planners to arrange for services and equipment
  • ∗ coordinate audio-visual equipment, meeting room and dining room needs with respective departments
  • ∗ assist with light meeting preparation work (moving tables, chairs, boxes, etc.)
  • ∗ assist the managers with the organization, distribution, collection, ordering and security of all rooms
  • ∗ inspect rooms before and after all meetings/events to ensure cleanliness and setups
  • ∗ process catering orders, meeting room requests and charges
  • ∗ assist with registration and various administrative duties as directed by management
  • ∗assist with any needs from admins of executives

• participate in evening & early morning duty rotation with other Coordinators
• set up rooms by putting linens and skirts on tables
• must be capable of setting up and moving tables if needed
• respond to the needs and requests of meeting participants at all times
• work closely with catering and other support staff daily
• enforce applicable regulations and policies
• complete other assignments as directed

Qualifications:
Coordinators are expected to work effectively with a diverse range of individuals and groups. They should be effective communicators and troubleshooters, enthusiastic, self-motivated, adaptable, able to delegate and complete assigned tasks, and must possess a strong sense of responsibility. The ability to be diplomatic is essential because this is a customer service position.
All staff is expected to have a professional manner and appearance when on duty.

Minimum Education Required – Bachelor’s Degree
Must be proficient in Microsoft Office, especially Excel.
Excellent computer skills required.

Time Commitment:
Conference Coordinators work an average of 40 hours per week. At times there may be significant night and early morning work so flexibility is a must; outside commitments must be kept to a minimum.


Sara Gonzalez
sara.gonzalez@sodexo.com
Director of Sales, Holiday Inn Harrisburg/Hershey, Grantville, PA
Post Date: 8/19/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Director of Sales
Location: Holiday Inn Harrisburg/Hershey,  Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel
• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel
• Administer the staffing, training and performance reviews for the Sales Department
• Ensure training programs are conducted regularly and standards of performance are met
• Give guidance and counsel staff toward improvement
• Compiles and/or directs the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast and Marketing Budget
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies
• Make reasonable recommendations to improve potential from various markets
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Initiate preparation of computerized annual Market Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
• Organize and/or attend scheduled Sales Department and related meetings
• Travel to industry-related tradeshows in various destinations around the world

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of travel industry, current market trends and economic factors
• Extensive skill in development and delivery of sales presentations
• Ability to access, understand and accurately input information using a moderately complex computer system
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Participate in key organizations as recommended by management
• Inputting and retrieving information from computer system for file maintenance, correspondence and preparation of forecasts and marketing budget

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Minimum of 5 years sales experience
• 5 years of supervisory experience required
• Prior hotel or hospitality experience preferred
• CPR Certification required. First Aid training preferred


Diane Speert
dspeert@milestonehotels.com
Food Services Manager 1 (Assistant Manager), Penn State Housing & Food Services (H&FS), University Park, PA
Post Date: 8/15/2014

Description:

Responsible for providing assistance in managing the operations of a retail operation convenience/retail store and dining commons. Report directly to the Dining Commons Manager and/or Assistant Director. Assist in the supervision of food production, quality assurance, the requisitioning of food and supplies using the FoodPro software system, maintaining and monitoring food and supply inventories, and keeping current with food/product trends. Assist with training, motivating and development of staff. Provide food production, sanitation and customer service training for all frontline staff. Insure product quality and proper sanitation and safety of food and environment. Set standards and check daily for food and beverage quality. Responsible for meeting department profit and loss standards. Recommend/implement new food service programs based on emerging trends. Support and implement departmental procedures and policies; recommend modifications or enhancements as necessary. Participate on retail committee, in staff training sessions, and departmental meetings. Typically requires a Bachelor's degree or higher in a hospitality, business or a nutrition related discipline plus one year of related experience, or an equivalent combination of education and experience. Preferred degree in a hospitality, business or a nutrition related discipline. Evening and weekend hours are standard. Strong customer service skills are essential. This is a fixed-term appointment funded for one year from date of hire with good possibility of re-funding.

Apply at our website, http://psu.jobs
Job#51371


http://psu.jobs
Food & Beverage Manager, The St. Regis New York, New York, NY
Post Date: 8/14/2014

Hotel Description:

Contemporary luxury meets classic sophistication at this iconic hotel, just steps from an exceptional Fifth Avenue shopping experience. Debuting a fresh, refined approach to modern elegance, The St. Regis New York exists beyond expectation.



Food & Beverage Manager

Job Description:

Assist in managing all outlet operations of the Hotel–ensuring adherence to impeccable service standards.


Requirements:

Three (3) years prior food & beverage management experience in a fine-dining establishment, strong organizational, communication, guest service, leadership skills and professional appearance is required. Flexible schedule required, as well as, excellent written and verbal communication skills. Multilingual language skills preferred. Union management experience also required.

• High school or equivalent education required. Bachelor’s Degree preferred.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its facilities and services.

• All employees must maintain a neat, clean and well-groomed appearance per Luxury Collection standards.

For more information and to apply online go to:
Food & Beverage Mgr - http://sta.rw/1oELUQF


Daniel Brauer
daniel.brauer@stregis.com