Penn State Hotel and Restaurant Society Affiliate Program Group - Job Listings

Sous Chef, Home D Pizzeria & Robin Hood Brewing Co., State College, PA
Post Date: 8/29/2014

Description:

CAREER OPPORTUNITIES: Multi unit restaurant seeking talented management

LOCATION: Central Pennsylvania

POSITION: SOUS CHEF – Responsible for multi kitchen operations, on a variety of am & pm shifts. Supervision of all kitchen staff at all levels. Proficient at pasta, dough’s, foundation of sauce and stocks, and made from scratch foods. Responsible for development of new items given from the corporate office. Food creativity to present new menu items through specifications, tastings and roll out. Responsible for quality control, purchasing, proper staffing levels, scheduling, and food cost, labor cost, budgetary costs and financial goals. Must be proficient at staff development and motivation. Works as a team with all employees both front and back of the house.

Directly responsible for all BOH operations while the chef is off property

QUALIFICATIONS:
-2 Years minimal Sous Chef/Assistant Kitchen Manager at fast paced full service, high volume property.
-Highly motivated
-Preferred culinary degree background.
-Efficient at staff development on all levels
-Excellent leadership skills of assistants and hourly staff.
-Ability to work 10 plus hour shifts
-Ability to stand for long periods of time.
- Ability to lift up to 50 lbs.
-Ability to handle hot and cold temperatures.
-Safe serve certified.
Ability to maintain proper cleanliness, sanitation and food handling procedures.


Email Resume to: employment@homedpizzeria.com


Send Resume to: Home D Pizzeria
1820 S. Atherton Street
State College, PA 16801
ATTN: R. Schmitt
Director of Operations


employment@homedpizzeria.com
Assistant Regional Director, Hotels Unlimited, Inc., East Windsor, NJ
Post Date: 8/28/2014

Assistant Regional Director
Hotels Unlimited, Inc. is a dynamic hospitality company that currently owns and operates numerous properties throughout New Jersey, representing major brands such as Hilton and IHG. We are seeking highly motivated individuals looking for a rewarding career in the hotel industry. The Assistant Regional Director will be trained by corporate executives and company owners to gain knowledge about all facets of our businesses.


PRIMARY OBJECTIVES:
• Learn and understand all aspects of the hospitality industry to prepare for the vital management role
• Monitor and appraise job contributions, communicate and enforce policies and values, and guide hotel staff to meet and exceed Company standards
• Manage day-to-day operations of full-service and limited-service hotels in keeping with all corporate and state regulations
• Facilitate the preparation of hotel budgets, forecasts and related reports
• Aid in achieving budgetary goals by analyzing data, evaluating trends, creating strategic business plans and effectively implementing said changes
• Work closely with Company executives, as well as hotel personnel, in creating exceptional experiences for our customers

REQUIREMENTS:
• Bachelor’s Degree from an accredited, four-year college; hospitality or similar focus preferred
• Exceptional written and verbal communication skills
• Proven leadership skills allowing for rapid promotion
• Must be comfortable facilitating trainings, meetings, conference calls, etc.
• High proficiency in MS Word, Excel, and Outlook
• Ability to implement time management skills to accomplish high volume of work
• Eager to work independently with meticulous attention to detail
• Willing to work an untraditional schedule, including weekdays, weekends, holidays, etc.

AVAILABLE BENEFITS:
• Competitive salary and yearly bonus plan
• Medical and dental insurance
• 401(k) savings plan
• Paid vacation and personal days


hr@hotelsunlimited.com
Restaurant Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Location: Holiday Inn Grantville – Grantville, Pennsylvania


EXAMPLES OF DUTIES
• Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet
• Organize and conduct pre-shift and departmental meetings
• Communicating pertinent information to the staff, such as house count and menu changes
• Schedule and direct staff in their work assignments
• Interact positively with customers promoting hotel facilities and services
• Resolve problems to the satisfaction of involved parties
• Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality
• Develop annual food and beverage marketing plan and budget
• Maintain profitability of outlet to support overall operation
• Control payroll and equipment costs (minimizing loss and misuse)
• Ensure par stock levels are maintained by calculating inventory and ordering appropriate supplies
SUPPORTIVE FUNCTIONS
• Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, and running promotions
• Ensure maintenance of equipment by calling for repairs and training staff on proper use
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
• Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages

QUALIFICATION STANDARDS
Education
• High School graduate or equivalent required


Diane Speert
dspeert@milestonehotels.com
Director of Sales, Milestone Hospitality Management, Greensboro, NC
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Director of Sales
Location: Doubletree by Hilton Greensboro – Greensboro, North Carolina

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel
• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel
• Administer the staffing, training and performance reviews for the Sales Department
• Ensure training programs are conducted regularly and standards of performance are met
• Give guidance and counsel staff toward improvement
• Compiles and/or directs the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast and Marketing Budget
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies
• Make reasonable recommendations to improve potential from various markets
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Initiate preparation of computerized annual Market Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
• Organize and/or attend scheduled Sales Department and related meetings
• Travel to industry-related tradeshows in various destinations around the world

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of travel industry, current market trends and economic factors
• Extensive skill in development and delivery of sales presentations
• Ability to access, understand and accurately input information using a moderately complex computer system
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Participate in key organizations as recommended by management
• Inputting and retrieving information from computer system for file maintenance, correspondence and preparation of forecasts and marketing budget

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Minimum of 5 years sales experience
• 5 years of supervisory experience required
• Prior hotel or hospitality experience preferred
• CPR Certification required. First Aid training preferred


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: Holiday Inn Grantville – Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information relative to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Advanced English language skills for formulation of proposals, memos and general correspondence.
• Ability to speak the English language to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Lancaster, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: Lancaster Host Resort – Lancaster, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information relative to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.
• Extensive skill in development and delivery of sales presentations.
• Ability to access, understand and accurately input information using a moderately complex computer system.
• Participate in key organizations as recommended by management.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.

Equal Opportunity Employer


Diane Speert
dspeert@milestonehotels.com
Sales Manager, Milestone Hospitality Management, Tannersville, PA
Post Date: 8/27/2014



Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Sales Manager
Location: The Chateau Resort – Tannersville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Solicits account leads from group meeting/event planners and decision makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals..
• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Communicates and plans for operations departments’ participation in servicing accounts.
• Formulates program and submits formal sales proposals to prospective customers.
• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.
• Attends trade shows/events and makes personal calls on customers which may involve travel within or outside the United States, dependent on assigned markets.

SUPPORTIVE FUNCTIONS
• Forecasts realistic group pick-up utilizing recent convention history and other information.
• Distributes information to the company/customer and the hotel.
• Actively participates where appropriate in related trade organizations.
• Performs other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of the hotel sales process to include lead generation, solicitation, negotiation and closing techniques.
• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Advanced English language skills for formulation of proposals, memos and general correspondence.
• Ability to speak the English language to effectively communicate with customers and hotel team members.
• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Prior hotel experience in hospitality sales, conference planning or convention skills.


Diane Speert
dspeert@milestonehotels.com
Event Manager, Milestone Hospitality Management, Grantville, PA
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Catering Sales Manager
Location: Holiday Inn Grantville - Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Supervise and coordinate the catering activities of the hotel
• Developing new accounts and maintaining existing accounts
• Implementation of catering and marketing strategies to maximize profits
• Work directly with the Food and Beverage Manager, Chef, Banquet Captain and Sales staff
• Identify and direct catering business for the hotel
• Conduct tours of the hotel and banquet rooms
• Participate and responsible for creation and implementation of property's marketing plan, resumes and BEO meetings
• Monitor accurate communication and billing for all catering events
• Assist clients in making Food & Beverage decisions; solid food knowledge
• Coordinate all arrangements and decorations with the banquet department
• Orchestrate trade shows, bridal shows and other corporate events
• Manage accounts to achieve guest/client expectations

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Excellent selling and interpersonal skills
• Impeccable customer service skills
• Able to work flexible hours
• Knowledgeable of local market as well as social and corporate markets
• Must be detail oriented with excellent organizational skills
• Ability to motivate department staff and maintain a cohesive team
• Ability to analyze and resolve guest issues and exercise good judgement
• Ability to work under self-supervision

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Must have a minimum of three years catering sales experience in a full service hotel
 


Diane Speert
dspeert@milestonehotels.com
Event Manager, Milestone Hospitality Management, Greensboro, NC
Post Date: 8/27/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Catering Sales Manager
Location: DoubleTree By Hilton, Greensboro, NC

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• Supervise and coordinate the catering activities of the hotel
• Developing new accounts and maintaining existing accounts
• Implementation of catering and marketing strategies to maximize profits
• Work directly with the Food and Beverage Manager, Chef, Banquet Captain and Sales staff
• Identify and direct catering business for the hotel
• Conduct tours of the hotel and banquet rooms
• Participate and responsible for creation and implementation of property's marketing plan, resumes and BEO meetings
• Monitor accurate communication and billing for all catering events
• Assist clients in making Food & Beverage decisions; solid food knowledge
• Coordinate all arrangements and decorations with the banquet department
• Orchestrate trade shows, bridal shows and other corporate events
• Manage accounts to achieve guest/client expectations

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Excellent selling and interpersonal skills
• Impeccable customer service skills
• Able to work flexible hours
• Knowledgeable of local market as well as social and corporate markets
• Must be detail oriented with excellent organizational skills
• Ability to motivate department staff and maintain a cohesive team
• Ability to analyze and resolve guest issues and exercise good judgement
• Ability to work under self-supervision

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Must have a minimum of three years catering sales experience in a full service hotel


Diane Speert
dspeert@milestonehotels.com
Assistant Executive Steward, Omni Hotels William Penn, Pittsburgh, PA
Post Date: 8/26/2014

Responsible for the stewarding department in the absence of the Executive steward. Responsible for the proper cleaning, rack, organization and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Make shift report as required by the Executive Steward. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance, within the agreed budgetary controls. Aid in the efficient and effective running of the Steward Department ensuring that operating costs are minimized In conjunction with the Executive Steward, maintain standards of performance for the Stewarding Department. Position requires shift work during the daytime hours, evening hours, late night and overnight hours.(1)


http://www.omnihotels.com/aboutomnihotels/careers.aspx
Executive Chef, Omni Hotels William Penn, Pittsburgh, PA
Post Date: 8/26/2014

Ability to mentor new and existing team members alike Fostering an environment of trust, compassion. Work with the Food and Beverage operational managers concerning market trends, analysis of those trends and work these trends into the operation. In conjunction with the Food and Beverage Director, plan and implement menu design, creating trend setting yet inviting dishes, as well as being able to create standard recipe cards for each dish. Work with the Food and Beverage Director with capital expenditure items for the Food and Beverage Division. Maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. Test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. Control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competition. Interview/recruit suitable staff for the operation, in conjunction with personnel and the food and beverage director. Responsible for the execution of all Omni Hotel and company policies/procedures, ensuring that all services provided achieve the established standards, within the agreed budgetary controls. 5-7 years minimum of Executive Chef responsibility in a high volume, fast paced, full service hotel or resort. Must excel in culinary creativity as demonstrated by cooking tasting with strong knowledge of current trends within the industry. Responsible for the planning, production and execution of the high-volume banquets and catering operation, which includes 55,000 square feet of meeting space. Ideal candidate will have experience managing in a union environment. Candidate must have good knowledge of computer software programs such as Excel, Microsoft Word and Outlook. Additional software programs will be taught that are used internally and within the industry including payroll processing, guest alerts, work orders and such.


 


http://www.omnihotels.com/aboutomnihotels/careers.aspx
Catering Manager, Westin Pittsburgh, Pittsburgh, PA
Post Date: 8/22/2014

POSITION PURPOSE:

Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Oversee client functions to ensure customer satisfaction.


ESSENTIAL FUNCTIONS


AVERAGE % OF TIME

55% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

15% Prepare correspondence to customers, internal booking reports and file maintenance.

10% Participate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as required.

10% Work with other departments within the hotel to provide quality service to customers.

5% Attend community/social events and industry meetings.

5% Develop/maintain knowledge of market trends, competition and customers.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.


SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:


· Professionally represent the hotel at all industry/community functions.


· Participate as a team player with all departments.


· Assist with reports and/or competition data collection.



SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:


· Must be able to speak, read, write and understand the primary language(s) used in the workplace.


· Must be able to read and write to facilitate the communication process.


· Requires good communication skills, both verbal and written.


· Excellent inter-personal and sales related experience.


· Exceptional organizational and supervisory skills.


· Knowledge of food and beverage menus, food preparation and presentation.


· Ability to act independently with minimal or no supervision.


· Ability to communicate customer needs and resolve complaints independently.


· Sales ability and skill in both oral and written form.


· Must possess basic computational ability.


· Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.


· Ability to establish and master goals.


· Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.


Physical Demands


· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.


· Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task.

· Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

· Must be able to lift up to 15 lbs. on a regular and continuing basis.

· Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

· Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.



QUALIFICATION STANDARDS
Education

High school or equivalent education required. Bachelor’s Degree preferred.


Experience

Past catering sales experience preferred.

Licenses or Certificates

Not applicable.


Grooming

All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.


This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.


Tom Martini
Tom.Martini@westin.com
Conference and Catering Coordinators, Sodexo, New York City, NY
Post Date: 8/20/2014

Job Posting


Seeking candidates for Conference and Catering Coordinators in New York City. Locations downtown and in midtown.


These are entry-level positions with a well-respected corporation with worldwide reach and potential for growth.


Hourly Rate - $17/hour

Conference & Catering Coordinators directly support the Conference Center by coordinating various aspects of meetings, conferences, foodservices and special events. As part of the overall operation, the responsibilities include, but are not limited to:


• plan logistical and administrative arrangements with various groups

  • ∗ meet with necessary admins/planners to arrange for services and equipment
  • ∗ coordinate audio-visual equipment, meeting room and dining room needs with respective departments
  • ∗ assist with light meeting preparation work (moving tables, chairs, boxes, etc.)
  • ∗ assist the managers with the organization, distribution, collection, ordering and security of all rooms
  • ∗ inspect rooms before and after all meetings/events to ensure cleanliness and setups
  • ∗ process catering orders, meeting room requests and charges
  • ∗ assist with registration and various administrative duties as directed by management
  • ∗assist with any needs from admins of executives

• participate in evening & early morning duty rotation with other Coordinators
• set up rooms by putting linens and skirts on tables
• must be capable of setting up and moving tables if needed
• respond to the needs and requests of meeting participants at all times
• work closely with catering and other support staff daily
• enforce applicable regulations and policies
• complete other assignments as directed

Qualifications:
Coordinators are expected to work effectively with a diverse range of individuals and groups. They should be effective communicators and troubleshooters, enthusiastic, self-motivated, adaptable, able to delegate and complete assigned tasks, and must possess a strong sense of responsibility. The ability to be diplomatic is essential because this is a customer service position.
All staff is expected to have a professional manner and appearance when on duty.

Minimum Education Required – Bachelor’s Degree
Must be proficient in Microsoft Office, especially Excel.
Excellent computer skills required.

Time Commitment:
Conference Coordinators work an average of 40 hours per week. At times there may be significant night and early morning work so flexibility is a must; outside commitments must be kept to a minimum.


Sara Gonzalez
sara.gonzalez@sodexo.com
Director of Sales, Holiday Inn Harrisburg/Hershey, Grantville, PA
Post Date: 8/19/2014

Company: Milestone Hospitality
Website: www.milestonehotels.com

Contact: Diane Speert – Director of Human Resources

Position: Director of Sales
Location: Holiday Inn Harrisburg/Hershey,  Grantville, PA

Please email resumes (including salary requirements) to dspeert@milestonehotels.com

EXAMPLES OF DUTIES
• The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel
• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel
• Administer the staffing, training and performance reviews for the Sales Department
• Ensure training programs are conducted regularly and standards of performance are met
• Give guidance and counsel staff toward improvement
• Compiles and/or directs the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast and Marketing Budget
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies
• Make reasonable recommendations to improve potential from various markets
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Initiate preparation of computerized annual Market Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
• Organize and/or attend scheduled Sales Department and related meetings
• Travel to industry-related tradeshows in various destinations around the world

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
• Knowledge of travel industry, current market trends and economic factors
• Extensive skill in development and delivery of sales presentations
• Ability to access, understand and accurately input information using a moderately complex computer system
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Participate in key organizations as recommended by management
• Inputting and retrieving information from computer system for file maintenance, correspondence and preparation of forecasts and marketing budget

QUALIFICATION STANDARDS
Education
• Four year college degree preferred

Experience
• Minimum of 5 years sales experience
• 5 years of supervisory experience required
• Prior hotel or hospitality experience preferred
• CPR Certification required. First Aid training preferred


Diane Speert
dspeert@milestonehotels.com
Food Services Manager 1 (Assistant Manager), Penn State Housing & Food Services (H&FS), University Park, PA
Post Date: 8/15/2014

Description:

Responsible for providing assistance in managing the operations of a retail operation convenience/retail store and dining commons. Report directly to the Dining Commons Manager and/or Assistant Director. Assist in the supervision of food production, quality assurance, the requisitioning of food and supplies using the FoodPro software system, maintaining and monitoring food and supply inventories, and keeping current with food/product trends. Assist with training, motivating and development of staff. Provide food production, sanitation and customer service training for all frontline staff. Insure product quality and proper sanitation and safety of food and environment. Set standards and check daily for food and beverage quality. Responsible for meeting department profit and loss standards. Recommend/implement new food service programs based on emerging trends. Support and implement departmental procedures and policies; recommend modifications or enhancements as necessary. Participate on retail committee, in staff training sessions, and departmental meetings. Typically requires a Bachelor's degree or higher in a hospitality, business or a nutrition related discipline plus one year of related experience, or an equivalent combination of education and experience. Preferred degree in a hospitality, business or a nutrition related discipline. Evening and weekend hours are standard. Strong customer service skills are essential. This is a fixed-term appointment funded for one year from date of hire with good possibility of re-funding.

Apply at our website, http://psu.jobs
Job#51371


http://psu.jobs
Food & Beverage Manager, The St. Regis New York, New York, NY
Post Date: 8/14/2014

Hotel Description:

Contemporary luxury meets classic sophistication at this iconic hotel, just steps from an exceptional Fifth Avenue shopping experience. Debuting a fresh, refined approach to modern elegance, The St. Regis New York exists beyond expectation.



Food & Beverage Manager

Job Description:

Assist in managing all outlet operations of the Hotel–ensuring adherence to impeccable service standards.


Requirements:

Three (3) years prior food & beverage management experience in a fine-dining establishment, strong organizational, communication, guest service, leadership skills and professional appearance is required. Flexible schedule required, as well as, excellent written and verbal communication skills. Multilingual language skills preferred. Union management experience also required.

• High school or equivalent education required. Bachelor’s Degree preferred.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its facilities and services.

• All employees must maintain a neat, clean and well-groomed appearance per Luxury Collection standards.

For more information and to apply online go to:
Food & Beverage Mgr - http://sta.rw/1oELUQF


Daniel Brauer
daniel.brauer@stregis.com
Lobby Amassador (temporary), The St. Regis New York, New York, NY
Post Date: 8/14/2014

Hotel Description:

Contemporary luxury meets classic sophistication at this iconic hotel, just steps from an exceptional Fifth Avenue shopping experience. Debuting a fresh, refined approach to modern elegance, The St. Regis New York exists beyond expectation.

 

Lobby Ambassador (Temporary)

Description:

The Lobby Ambassador is positioned in the lobby to offer assistance and/or information to St. Regis guests and visitors regarding the hotel and its facilities, the culture and history of the hotel and the surrounding area with its restaurants and attractions. Create an arrival experience that communicates the St. Regis New York culture.

Provide directions and answer questions regarding dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, religious worship, cultural activities, shopping, floral services, and other services. Lead guests to the concierge to book arrangements. Answer questions concerning and/or giving directions within the hotel facilities, meeting rooms, or events held therein. Track activity and create reports as requested. Maintain own knowledge of hotel facilities and services, and local restaurants and attractions as well as daily events and groups at the hotel.



Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• High school or equivalent education required. Bachelor’s Degree preferred.

• One to two years of experience in a public contact position.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Thorough knowledge of the local area and island attractions and offerings.

• Extensive knowledge of the hotel, its facilities and services.

• All employees must maintain a neat, clean and well-groomed appearance per Luxury Collection standards.

For more information and to apply online go to:
Lobby Ambassador - http://sta.rw/1oNbqVx


Daniel Brauer
daniel.brauer@stregis.com
Food and Beverage Manager, The Westin Wilmington (PMHS), Wilmington, DE
Post Date: 8/13/2014

Job Summary


Direct and organize the activities of the food & beverage department to maintain
high standards of food and beverage quality, service and merchandising to
maximize hotel profitability.


Summary of essential job functions
1. Interview, hire, train, recommend performance evaluations, resolve problems,
provide open communication and recommend discipline and/or termination when
appropriate. Use PMHS efforts for all recruiting and on-boarding activities.


2. Plan and direct administration and planning functions of the food & beverage
department to meet the daily needs of the operation.


3. Clearly describe, assign and delegate responsibility and authority for the
operation of the various food & beverage sub-departments, i.e. room service,
restaurants, banquets, kitchens, steward, etc.


4. Develop, implement and monitor schedules for the operation of all food &
beverage sub-departments to achieve a profitable result.


5. Participate with food & beverage managers in the creation of menus designed to attract a predetermined customer market.


6. Implement effective control of food, beverage and labor costs among all sub-
departments to PMHS standards.


7. Abide by all state, federal and corporate requirements pertaining to serving
alcoholic beverages. Ensure proper liquor controls are in place.

8. Oversee all cash handling staff to ensure PMHS’s cash handling policies and
procedures are adhered to. Comply with all PMHS accounting rules and standards to ensure compliance.


9. Assist managers in establishing and achieving predetermined profit objectives
and desired standards of quality food, service, cleanliness, merchandising and
promotion.


10. Regularly review and evaluate the degree of guest satisfaction of the individual restaurants and banquet service, to recommend new operating and marketing policies when sales are declining or imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment.


11. Develop operating tools necessary and incidental to modern management
principles, e.g. budgeting, forecasting purchase specifications, recipes, portion
specifications, menu abstracts, food production control, etc.


12. Continuously evaluate the performance and encourage improvement of the
associates in the food and beverage department. Plan and administer a training
and development program within the department which will provide well-trained
associates at all levels.


13. Communicate both verbally and in writing to provide clear direction to staff.


14. Comply with attendance rules and be available to work on a regular basis.


15. Perform any other job-related duties as assigned

REQUIRED SKILLS AND ABILITIES:


Must have the ability to communicate in English. Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in complex mathematical calculations without error. Ability to deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and distinguish product quality.  Ability to effectively deal with internal and external
by smell, taste, and appearance.


PERFORMANCE STANDARDS

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore,
the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.

Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, at the sole discretion of the
Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.


Liliana Vela
Liliana.Vela@westinwilmington.com
www.westin.com/wilmington
General Manager, Sheraton Pittsburgh Hotel at Station Square, Pittsburgh, PA
Post Date: 8/12/2014

Description:

We are currently searching for a Dynamic, Hands On General Manager for our beautiful Sheraton Pittsburgh Hotel at Station Square which boats 400 guest rooms and suites and over 30,000 square feet of meeting space located on the banks of the Monogahela River in downtown Pittsburgh, PA.

The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.

The General Manager:


Directs the total operation of the hotel to maintain established cost and quality standards.
Attains projected revenue and profit levels.
Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets.
Develops and updates the hotel business plan and monitors financial performance.
Administers company policy and procedures.
Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".


College degree in Hotel Restaurant Management, Accounting/Finance, Business or equivalent preferred.

Proven record as a successful leader as a General Manager showing results of profits in Operations, Sales and Food and Beverage. Must have at least 3-5 years of experience as a General Manager. Hotel experience required

Pyramid Hotel group is an Equal Opporunity Employer who celebrates diversity.

See more at: http://www.besthotelcareers.com/find_a_career/pa/sheraton_pittsburgh_hotel_at_station_square/manager-general_manager/general_manager#sthash.vPkrSD0i.dpuf


Assistant Director of Finance, Sheraton Pittsburgh Hotel at Station Square, Pittsburgh, PA
Post Date: 8/12/2014

Description:

Coordinate, organize and actively oversee the operations of the Accounting department.

Management of cash flow, necessary periodic approval and reporting of all accounting functions including sales and use tax, occupancy tax and payroll expense tax reporting.

Works closely with the Director of Finance to ensure all accounting functions are performed timely and per government and ownership policies and regulations.



Responsible for the following;

Daily operation of Income Audit, Accounts Receivable, Payroll, Accounts Payable, General Cashier, taxes and internal control functions.

Development and implementation of employee opinion survey responses.

Analyze and reconcile all balance sheet accounts to include all bank statements, taxes, cash and credit cards.

Work closely with Executive Committee to prepare weekly labor and revenue reports and monthly financial statements.

Assist in producing back up to support monthly revenue and cash forecasts and annual budget.

Assist in implementing hotel and company SOP’s and developing internal audit findings response.

Provide timely and accurate reporting to hotel management, management company and ownership.

Supervise staff of five providing; open communications, interviewing, training, development of associates, scheduling, coaching and counseling and performance evaluations.


High school or equivalent education required

Must have a college degree in accounting or finance

See more at: http://www.besthotelcareers.com/find_a_career/pa/sheraton_pittsburgh_hotel_at_station_square/accounting_and_finance/assistant_director_of_finance#sthash.gXqd92nn.dpuf