Penn State Hotel and Restaurant Society Affiliate Program Group - Job Listings

Multiple Positions, Hyatt Regency Crystal City, Arlington, VA
Post Date: 10/15/2009
  • Meetings Connections Manager
  • Sales Manager
  • Front Desk Agent
  • Assistant Front Office Manager
  • Cook II - Intermediate Line
  • Cook III

www.crystalcity.hyatt.com
General Manager, Treasure Lake Community, DuBois, PA
Post Date: 10/1/2009

Treasure Lake Community is a private development located 150 miles north east of Pittsburgh outside of DuBois, PA. Treasure Lake features over 9,000 acres of wooded land, 2,000 homes (6,700 platted lots), 85 miles of roads, 150 full and part-time staff, and a $5 million operating budget.  Community amenities and activities include:

*      Two PGA rated golf courses; the Gold Course was rated one of the best in Pennsylvania by Golf Digest.

*      Two Clubhouses offering dining and banquet venues.

*      Two free standing restaurants; The Lakeview Lodge and the Ski Lodge.

*      A Tennis and Swimming Pool Complex.

*      Three lakes and a Marina for boating, fishing and beach activities.

*      A self contained campground and recreational vehicle complex.

*      Recreation fields for year round sports activities.

*      Adjacent public lands for hunting, hiking and winter sports.

*      A variety of planned activities and social events for residents and their guests.

*      Full-time security force and on-site volunteer fire company.

Basic Functions:  The General Manager’s responsibilities are all inclusive of the operations of the Treasure Lake Property Owners Association.  The General Manager reports to the Board of Directors of the Treasure Lake POA and is responsible for the application of the rules and policies as established by the Board as outlined in the Bylaws and Declaration of Restrictions.  The General Manager serves as the Chief Operating Officer and Administrative Officer and as such, is responsible for all Departments and Department Heads. Through these Direct Reports, the General Manager is responsible for the consistent and timely management of all of the Community amenities and activities.  The General Manager will administer and oversee safety and security, budget formulation and execution, food and beverage, golf operations, employee and community relations, media relations, and marketing and advertising for the Treasure Lake community. 

Specific duties include but are not limited to:

 

 

1.      The timely staffing and training of all Department Heads and through them the staffing and training of all budgeted support staffs.

 

 

2.      The timely review of all Department Heads and through them, the review of their respective staffs with warranted adjustments to compensation within the constraints of the budget.  The Board of Directors shall be kept apprised of the hiring or removal of salaried employees and shall affirm such actions.

3.      In conjunction with the Finance Committee, the preparation and presentation of annual operating and capital budgets, with schedules of fees and charges, subject to the approval of the Board of Directors.

4.      The preparation and presentation of “Special Project” budgets to include all related and anticipated costs and expenses.  After developing specifications, review any and all bids and/or quotes from companies which are to perform subcontracted services or furnish materials and, where Board approval is required, assist in the choosing of the most qualified and reasonable bid or quote.

5.      The ongoing monitoring of operations relative to budgets with timely adjustments as needed.

6.      The timely and accurate reporting of the Community’s financial condition to the Board of Directors to include the preparation and presentation of all requested financial statements and documents as well as special reports as requested.

7.      The timely invoicing and collection of all dues, fees and assessments from all residents and the proper recording of same.  The timely collection of all delinquent accounts.

8.      The coordination of the Community’s annual audits.

9.      Review the insurance program for all properties and the common property of Treasure Lake.  Prepare timely reports to the Board of Directors for annual insurance renewals.

10.  Develop and maintain a viable emergency preparedness plan as well as all follow-up procedures.  The emergency plan would include any additional work force needed, immediate repairs, water removal, use of generators, back-up phone service, etc.

11.  Establish and maintain cooperative working relationships with local law enforcement, fire and rescue agencies.

12.  Establish and maintain cooperative working relationships with all vendors doing business in the Community.

13.  Review and amend as needed all safety and security procedures and policies with the Director of Security.

14.  Handle all resident comments and complaints in a timely fashion and advise the Board as needed.

15.  Consistently monitor and manage all established Community standards with respect to covenants and architectural codes.

16.  Ensure the Board of Directors is kept fully informed about activities, situations, and/or incidents that could become issues and reflect favorably or unfavorably on the Treasure Lake community, the Board of Directors, and/or other interested parties.

17.  Serve as the key media spokesperson/representative for the community and Board of Directors.

18.  Schedule, prepare agendas, and attend all required Board of Director and Committee Meetings and be responsible for the timely distribution of meeting minutes and reports.  The General Manager cannot be a member of the Board of Directors and as such, does not have the right to vote at the Board meetings.

19.  Any other duties as requested by the Board of Directors.

Position Requirements include:

*      A minimum of 5 years as a General Manager, Property Manager or comparable in a similar Large-Scale community or municipal environment. 

*      A thorough understanding of all related disciplines with respect to Community Management.

*      A four year degree with an emphasis on Business Management is preferred.

*      A CAM license and/or certification through the Community Association Institute (CAI).

*      A career path marked with a logical progression of title and responsibility, stability of tenure and accomplishment.

*      The reputation as a “high energy”, effective and visible leader; exhibiting maturity, a positive image and disposition and superior communication and “people” skills.

*      Demonstrated experience in community and public relations with the ability to deal effectively with the media.

*      Demonstrated experience in working with elected boards or directors or municipal governing councils.

*      The ability to attract, train, mentor and retain a talented and cohesive staff.

*      Impeccable and verifiable references.  All candidates will be subject to a thorough background review and must have an excellent credit record.

 

Treasure Lake will offer an attractive and competitive compensation and benefits package to include:

*      A base salary.

*      A performance bonus

*      Individual and family health insurance.

*      Participation in the 401K Plan.

*      Professional dues and education within the constraints of the annual budget.

*      Paid vacations

*      Relocation assistance. (The General Manager is expected to reside within 30 minutes of Treasure Lake)

Interested professionals are encouraged to submit credentials to:

GSI Executive Search, Inc.              

www.gsiexecutivesearch.com

 

Scott McNett                                     

scott@gsiexecutivesearch.com         

314-854-1321      

 

Richard M. Farrell                               

 dick@gsiexecutivesearch.com

727-525-6562

 

Charlie Hoare, CCM

charlie@gsiexecutivesearch.com

850-997-6979


Scott McNett
scott@gsiexecutivesearch.com
www.gsiexecutivesearch.com
General Manager/COO, White Beeches Golf and Country Club, Haworth, NJ
Post Date: 11/17/2009

With a rich history dating back to the early 1900’s, White Beeches serves over 400 members and their families.  Club facilities include an 18 hole Walter Travis Golf Course, two Har-Tru tennis courts, recently constructed resort-style swimming pool, and well-appointed clubhouse with a variety of venues for member dining and entertaining as well as banquet functions.  The club features a very active, family oriented culture with a membership among the business leaders in the Bergen County area of the greater New York-New Jersey metro region.  The club has also embarked on a master plan with improvements to the golf course and the clubhouse.  Plans in the near future call for a locker room renovation and the addition of a fitness and business center.

 

Annual Gross Revenues of $5 million.

Annual Food and Beverage revenues exceed $1.5 million; 50% derived from member functions and 50% from member dining.

Position Reports to:  The President and to the Board of Governors.  The General Manager will be responsible for all facets of the daily operations of the club in accordance with established policies, rules and procedures in force.  Therefore, most of the day-to-day decisions will be made directly by the General Manager.  As needed, the General Manager will consult with the President and Board of Governors as to major issues and decisions impacting the club’s existing policies and procedures and the recommendation to change the existing policies and procedures.

Liaison to:  All of the club’s Standing Committees and Committee Chairpersons that are selected from those individuals serving on the Board of Governors.  The Committees generally meet on a monthly basis and the General Manager is expected to attend all meetings whenever possible.  The General Manager is expected to assist Chairpersons and relevant Department Heads in the scheduling of meetings, the determination of meeting agendas and the recording and distribution of minutes and notices.  The General Manager is expected to keep Chairpersons informed as to the progress of decisions requested by the Committee and approved by the Board, as well as any pertinent issues relevant to each Committee.        

The General Manager will have the capacity to consistently guide all club operations while keeping in mind the wishes and desires of the Board of Governors and the membership.  He or she will be the visible and accessible leader to members and staff alike.  The General Manager will act as the coordinator and facilitator between all Department Heads and Committee Chairpersons and will foster an atmosphere of cooperation, teamwork and effective communication.

Other duties include but are not limited to:

  • The direction of the work of all Department Heads and Managers and in turn the work of their respective staffs.  The General Manager is expected to “set the pace” for all employees and to actively promote a positive and safe work environment where teamwork and cooperation are emphasized.
  • Responsibility for financial planning and reporting for all club operations in accordance with acceptable hospitality accounting procedures.
  • The active promotion of the club to all members and their families.  The General Manager is expected to interact with members on a daily basis; actively soliciting member opinions and input as to the club’s facilities and services.
  • Responsibility for all aspects of food and beverage, golf, grounds, swim, tennis, maintenance, and personnel.
  • The positive representation of the club in the community; assisting as needed in the recruitment and orientation of new members.
  • Other duties as requested by the President and Board of Governors.

The General Manager will be the consummate professional; well versed in all facets of club administration.  He or she will have the following skills and attributes. 

  • A minimum of five years as a General Manager in a comparable private club, resort or hotel setting, preferably in the northeast, strongly preferred.  Candidates will have a working knowledge of all facets of private club operations with a strong emphasis on Food and Beverage as well as Financial Management.  Candidates with prior experience in traditional, family oriented clubs are preferred.  It is the intent of the Search Committee to hire an individual who is secure and content in their current position and not necessarily actively pursuing opportunities.
  • Attributes to include:
    • An outgoing and friendly personality.
    • A positive and proactive “can do” attitude.
    • Leadership skills with the ability to motivate a veteran staff.
    • Highly energetic?a self starter with a “hands-on” approach tto management.
    • Excellent communication skills at all levels.
    • A strong sense of service with proven training skills.
    • Very strong financial acumen.
    • Attention to detail.
    • A sense of urgency with the ability to realize needed change.

 

 

  • The ability to see the “big picture” but also to have a critical eye for detail.
  • A career path marked with a logical progression of title and responsibility, stability of tenure and accomplishment.  White Beeches seeks a leader who will be with the club for the “long-term.”
  • The reputation as an effective and visible leader; exhibiting maturity, a positive, presentable image and disposition and superior communication and “people” skills. 
  • The ability to attract, train, mentor and retain a talented and cohesive staff; able to effectively manage a diverse staff of accomplished and dedicated professionals who have faithfully served the club for many years.  Food and Beverage training and service skills are a must with the ability to realize tangible results.
  • A Hospitality, Business Management or related degree is preferred.
  • The CCM designation is preferred.
  • Impeccable and verifiable references.  All candidates will be subject to a thorough background review and must have an excellent credit record.

White Beeches Golf and Country Club will offer an attractive and competitive compensation and benefits package.  Professionals who meet or exceed the established criteria are encouraged to contact:

GSI Executive Search, Inc.

 Scott McNett      314-854-1321        

scott@gsiexecutivesearch.com

DickFarrell    dick@gsiexecutivesearch.com     727-525-6562                                                   

 

Charlie Hoare, CCM                       

charlie@gsiexecutivesearch.com                           

850-997-6979   


General Manager/CEO, St. Charles Country Club, St. Charles, IL
Post Date: 11/16/2009

Since its founding in 1924, the St. Charles Country Club has grown to become west suburban Chicago’s most desirable club, featuring an array of facilities, an atmosphere of quiet elegance and level of personal service that ranks second to none in the area. St. Charles Country Club boasts a number of exceptional facilities, including a 34,000 square foot Clubhouse featuring multiple dining and function options; the Tom Bendelow-designed 18-hole “wonder” of a golf course that provides players at every level a test of their skills; plus state-of-the-art tennis and swim centers. St. Charles Country Club is a full-service golf facility with a friendly and professional golf staff offering expert instruction. The facility includes men’s and women’s locker rooms, a large, full-swing driving range, expansive putting greens and pitching areas and, since 2005, the unique and challenging six hole Quarry Course. Additionally, the Club boasts a thriving caddie program. The club’s facilities also include two swimming pools and cabana and four outdoor tennis courts. With a highly regarded Day Camp, an impressive Junior Golf Program, swim and tennis teams and lessons, plus numerous children’s activities, St. Charles Country Club is a very family oriented club environment.  The membership consists of 241 golf members and 350 total members in all categories. The gross dollar volume of the club is $6 million with food & beverage revenues of $2 million.

The General Manager serves as the CEO and manages all aspects of the club, including its activities and the relationships between the club and its Board of Directors, members, guests, employees, community, government and businesses.  He/she coordinates and administers the club’s policies as defined by it Board of Directors, develops operating policies and procedures, and directs the day-to-day work of all department managers. The ideal candidate will have 7-10 years of progressive GM/COO experience at a similar sized operating budget, full-service club. The ideal candidate will possess exceptional financial and budgeting acumen, and have a sincere desire to be part of the St. Charles Country Club environment. Demonstrated skills in food and beverage operations and quality are essential, as the Club enjoys a strong reputation of quality and service in this department, and desires to continue to enhance that status. Candidates must have a proven record of strong operational management skills and will have an impeccable career path confirming excellent standards of operation and attention to detail. The ideal candidate will be a dedicated team leader that is driven by a sense of service and customer satisfaction, and will provide leadership and guidance to an established and loyal group of department heads and employees, many of whom have been with the Club for over twenty years. He/She must possess the ability to work well and respect all constituencies within the organization. Integrity, visibility and energy are of the utmost importance to this membership, along with strong interpersonal and communication skills. Long range and Strategic planning skills are considered very valuable. The candidate will also be expected to be an active participant in the local community, recognizing his/her role as the most visible ‘ambassador’ of the Club. The candidate should be active and well respected in his or her local and national CMAA organization. A college degree is required and the CCM preferred.

Salary: Open and commensurate with qualifications and experience.  The club, along with the typical CMAA benefits, offers an excellent bonus and benefit package.

Send email or fax resume to: KOPPLIN & KUEBLER

                                                Attn:  Nan Fisher

                                                Email: nan@kopplinandkuebler.com

                                                Fax:     480-443-9642


Nan Fisher
nan@kopplinandkuebler.com
www.stcharlescc.com