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Contact Us

Room 203 South Henderson
(814) 865-INFO

(814) 863-2215 Fax

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ISS has been in existence for over 30 years. Our suite of offices is in Room 203 South Henderson. We are a College wide service organization supported by our Dean's Office.

Craig Gruneberg
Director

CraigG@psu.edu
863-9951

Craig has been Director of ISS since 1997. Prior to this position, Craig held system administration, programming, and hardware design positions for Penn State and private sector companies.

Christopher Greiner
IT Consultant

cvg6@psu.edu
865-5935

Chris Greiner is the Manager of our PC Services Division. He leads a team of technicians as they respond to the desktop computer needs of faculty and staff in the College.

Bill Cooke

Manager, Security and Servers Division

wsc101@psu.edu
865-5769

Bill manages the Security and Servers Division of ISS. In that role he maintains the college's servers and network infrastructure. He is also the College's Computer Security Officer.

Allen Carles
IT Specialist

arc5@psu.edu
867-1743

Allen works on Apple computers. He also services Windows PCs for all of the college units.

Shannon Pugh
IT Specialist

slp281@psu.edu
863-2319

Shannon provides desktop support for Macs and PCs. She is also our classroom and meeting space assistant when it comes to questions on the use of these facilities.

Mike Thompson
Systems Administrator

mot1@psu.edu
863-2218

Mike assists the Security and Servers Division Manager in maintaining the college's servers, domain structure and network infrastructure.

Nick Giacobe
Network & Systems

Analyst

nxg13@psu.edu

863-8555

Nick's primary assignment is to provide desktop support, server & network admin., and general IT consulting to the Dept. of Kinesiology in the Recreation Building on behalf of ISS.  Nick has over 15 years of professional experience in IT. Nick is also a Ph.D. Candidate in ITS in the Security Informatics track.

Don Fink

Research Support Associate

drf@psu.edu

Mr. Fink holds B.S. degrees in Biology and Computer Science from Penn State University.  He is responsible for all computer and network related activities within the GCRC and the Noll Lab on behalf of ISS..

 

 

Nick Murarik

It Specialist

nam15@psu.edu

867-3530

Nick came to us from AccuWeather.  He will be servicing the north end of campus.

Amy Long

Staff Assistant

 

 

 all18@psu.edu

865-4636

 

Amy is learning how to be computer savvy, so please be patient.

  Our technicians are Dell trained and certified.

 

   and Lenovo laptops too!