HRIM Graduate Faculty
- William Andrew
- Ph.D. (Penn State)
- Research foci: Hospitality capital structure, real estate options and hospitality valuation,
financial impact of hospitality compensation packages, mergers
and acquisitions in hospitality.
- List of William Andrew's publications
- Albert Bartlett
- Ph.D. (Penn State)
- Research foci: Job satisfaction, job design, multiculturalism.
- List of Albert Bartlett's publications
- Peter Bordi
- Ph.D. (Penn State)
- Research foci: USDA "Farm to School", cancer study with nutrition department (prostate),
product development - Franco Harris.
- List of Peter Bordi's publications
- Martha Conklin
- Ph.D. (New York)
- Research foci: School food service quality indicators, evaluation of dietetics and
school food service programs.
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List of Martha Conklin's publications
- David Cranage
- Ph.D. (Penn State)
- Research foci: Pre-emptive strategies to buffer the effects of service failures, and increase
customer loyalty, empowerment, informed choice.
- List of David Cranage's publications
- Anna Mattila
- Ph.D. (Cornell)
- Research foci: Service encounters, service recovery, customer emotions, Servicescape.
- List of Anna Mattila's publications
- Daniel Mount
- Ph.D. (U.S. International)
- Research focus: Service recovery.
- List of Daniel Mount's publications
- Karthik Namasivayan
- Ph.D. (Cornell)
- Research foci: Deciphering the dyadic service exchange, trust in service exchanges, fairness
in services.
- List of Karthik Namasivayam's publications
- Breffni Noone
- Ph.D. (Cornell)
- Research foci: Services operations management, revenue management, consumer behavior,
customer satisfaction.
- List of Breffni Noone's publications
- John O'Neill
- Ph.D. (Rhode Island)
- Research foci: Strategic planning, lodging management, lodging development, real estate
valuation.
- List of John O'Neill's publications
- Amit Sharma
- Ph.D. (VA Polytechnic Institute and State University)
- Research foci: Corporate finance, Investments, interaction of finance and microeconomics.
- List of Amit Sharma's publications
- Michael Tews
- Ph.D. (Cornell)
- Research foci: Human resource management, employee selection, training, and retention.
- List of Michael Tew's publications
- Arun Upneja
- Ph.D. (U. of Houston)
- Research foci: Investigation of long-term debt usage by lodging firms and related capital structure issues, hospitality firm valuation using industry models, relative
growth rates of domestic vs. foreign earnings for publicly traded
restaurants, valuation of bankrupt firms.
- List of Arun Upneja's publications
- Hubert B. Van Hoof
- Ph.D. (Arizona State U.)
- Research foci: Hospitality management education, hospitality information technology,
international education, public policy issues in tourism and
recreation.
- List of Hubert B. Van Hoof's publications