Undergraduate Program Goals

The School of Hospitality Management outlines specific goals for its students. On completion of the undergraduate degree from the Hospitality Management (HM) program, students should possess:

Analytical, Critical, and Strategic Thinking Skills

Students should be able to:

  • Engage in critical analysis and creative thinking
  • Apply the basic principles of analytical thinking and problem solving when examining hospitality management issues
  • Analyze trends and organizational data and develop business strategies for the hospitality industry
  • Collect and evaluate information to make sound decisions
  • Demonstrate the ability to integrate concepts and theories across functional business domains (e.g. Finance, Marketing, Human Resources, Operations, etc.)

Substantive Content Knowledge

Students should be able to:

  • Demonstrate the knowledge, skills, and attitudes to function effectively in a diverse and global organizational environment
  • Demonstrate proficiency in the application of selected technology
  • Synthesize and evaluate core concepts in the areas of hospitality accounting, finance, human resources, marketing, operations, and quantitative methods

Leadership, Communication, Interpersonal, and Social Skills

Students should be able to:

  • Demonstrate personal and professional standards for ethical decision-making and social behavior
  • Evaluate personal and professional goals and development based on perceived strengths and potential for life-long learning
  • Demonstrate the ability to read, listen, and clearly express themselves using written, oral, visual, and quantitative methods to communicate effectively with superiors, coworkers, customers, and members of the community
  • Demonstrate leadership, teamwork, and interpersonal skills needed for managing diverse and global hospitality operations